Transparency in every pixel and practice.
1. Introduction and Scope
This Privacy Policy governs the manner in which Mowglai (mowglai.in) collects, uses, maintains, and discloses information collected from users and clients. We are committed to protecting your privacy and ensuring that your personal and business data is handled with the highest level of security. This policy applies to all services offered by Mowglai, including custom website development, database management, and AI-driven optimizations. By utilizing our services, you acknowledge that you have read and understood how we process your data to deliver high-quality technical solutions.
2. Data Collection and Usage
We collect information through various channels, primarily during the onboarding and execution phases of our projects. This includes personal identifiers such as names and contact details, as well as highly sensitive technical data like server credentials, API keys, and database schemas. This information is used exclusively to facilitate project upgrades, maintain system integrity, and personalize your experience. We do not sell or lease your data to third parties; any data sharing is restricted to essential service providers, such as cloud hosting or AI model processing platforms, and is conducted under strict confidentiality agreements.
3. Payment Information Security
Mowglai does not directly store your credit card information on our servers. All subscription and project payments are processed through secure, PCI-compliant third-party payment gateways (such as Stripe or Razorpay). We only retain payment reference tokens to manage your ongoing subscription status and billing history.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device). You can control cookie preferences through your browser settings, but disabling some cookies may affect the functionality of our services. We also employ analytics tools to understand user behavior, which helps us improve our digital solutions.
5. Third-Party Services and Data Sharing
Mowglai integrates with trusted third-party service providers to deliver our comprehensive suite of solutions. This includes payment processors (such as Stripe or Razorpay) for secure transactions, cloud hosting providers (like Vercel or AWS) for infrastructure, and specialized AI API providers (such as OpenAI or Anthropic) for our intelligent features. While we select partners with high security standards, we encourage you to review their respective privacy policies. Mowglai is not liable for the data handling practices of these external entities once your data leaves our direct control.
6. Data Retention
We retain personal and business data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Project-specific technical data (credentials, schemas) is securely deleted or transferred upon project completion or termination, typically within 30 days of the final handover, unless a maintenance agreement requires otherwise.
7. Your Rights
As a user, you have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or request the deletion of your personal data ("Right to be Forgotten"). To exercise these rights, please contact our support team. We will respond to all legitimate requests within a reasonable timeframe, subject to identity verification.
